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Contact Policy

At Ziver.net, we value communication with our users and are committed to providing a transparent and responsive platform. This Contact Policy outlines how we handle inquiries and communication with visitors to our site. Whether you have a question, feedback, or need support, we are here to assist you!

1. How to Contact Us

If you have any questions, concerns, or comments about our site, games, or services, we encourage you to reach out to us. You can contact us through the following methods:

  • Contact Form: Visit our Contact Us page and fill out the provided form with your message. Our team will get back to you as soon as possible.
  • Email: You can email us directly at info@ziver.net . Please include detailed information in your message so we can assist you more efficiently.

We aim to respond to all inquiries within 24-48 hours during business days. If you contact us outside business hours or on weekends, please allow additional time for a response.

2. Types of Inquiries We Handle

We welcome all types of communication! Here are some examples of inquiries we handle:

  • General Questions: If you have any questions about how our website works, the games we offer, or our features, feel free to reach out.
  • Technical Support: If you're experiencing any issues with the website or games (such as bugs, errors, or technical difficulties), let us know and we'll work to resolve the problem.
  • Feedback or Suggestions: We value your opinion! If you have suggestions on how we can improve Ziver.net or the games we offer, please let us know.
  • Advertising Inquiries: For businesses interested in advertising on Ziver.net, please contact us through our Advertising page, where you’ll find more details about our ad offerings.

3. Privacy and Security

We take your privacy seriously and are committed to protecting any personal information you provide. When you contact us via our contact form or email, we only collect the necessary information needed to assist with your request. We do not share your personal details with third parties unless required by law or as outlined in our [Privacy Policy].

Please note that while we may collect certain non-personal information (such as IP addresses or browsing data) to improve our services, we will never sell or misuse your personal data. We are fully committed to complying with privacy regulations and providing a safe and secure user experience.

4. Response Times and Communication

We strive to offer timely and accurate responses to all inquiries. While we aim to respond within 24-48 hours, please note that response times may vary depending on the nature and volume of inquiries.

If your inquiry is urgent or requires immediate attention, we recommend clearly stating the urgency in the subject line of your message. However, please allow us some time to process and respond accordingly.

5. User-Generated Content and Communication Guidelines

We encourage users to share their thoughts, ideas, and feedback with us. However, we ask that all communication remains respectful, appropriate, and in line with our community guidelines. We reserve the right to delete any inappropriate or offensive messages or content.

6. Third-Party Contact

If you are a third-party company, service provider, or business interested in partnering with Ziver.net or collaborating with us in any way, please reach out via our Business Inquiries page for more information on potential partnerships and advertising opportunities.

7. Changes to the Contact Policy

Ziver.net reserves the right to update or change this Contact Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. By continuing to use our website, you agree to the updated terms of this policy.

8. Contacting Us Responsibly

Please make sure to provide accurate and detailed information when contacting us so we can assist you as quickly and effectively as possible. We ask that you refrain from spamming or sending unsolicited messages. We are happy to address genuine inquiries and feedback!

9. How We Handle Advertising Inquiries

If you're looking to advertise with us, we follow a careful process to ensure that all ads comply with our guidelines and policies. For more information on advertising with Ziver.net, please visit our Advertising page.